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Term and Conditions

As a condition of using this website, you agree to comply with and be subject to all of the following terms and conditions of use.

Refund Policy

If in the event your purchase is faulty, damaged or wrongly described we will cheerfully exchange the product or refund your money. If your purchase incurred a delivery fee, then we will cover the cost of the delivery for the return.

The fastest way to obtain a refund or exchange is to visit our store where our staff will be able to assist you immediately. If visiting a store is not convenient for you, then please contact us either by phone or email which are listed in the contact page.


Delivery charges vary depending on your delivery location and the purchase. Free delivery only applies to products purchased that are more than $200 in value.


When placing an order with WINEBINS via the website, you confirm that all the details that you have provided in completing the order and offer to purchase the liquor are true and correct. It is a condition of purchase that you verify that you are 18 years of age or over. If you do not confirm that you are 18 years or over, your order will not be processed.


WINEBINS supports the responsible service of alcohol. It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years.

You can purchase WINEBINS products online or over the phone and have your order delivered to your home or office. Due to Licensing Laws you must be over 18 years of age in order to place and receive a delivery.For further information please refer to Victorian Liquor Control Reform Act 1998.

We may ask you to provide additional details or require you to confirm your details to enable us to process any orders placed through the website. Orders are despatched Monday to Friday (excluding public holiday). If the items that you’re ordering are in stock at the time of picking, we will aim to dispatch your order the next business day. On the rare occasion that we are temporarily out of stock the delivery will be delay one week or we will notify you.

We cannot guarantee or provide a day of the week or, a specific time of day for delivery.

WINEBINS reserves the right to limit the number of products purchased to retail quantity limits.


Events at Winebins

No events